Horizon Elevators
SERVICES / 09 CORE CAPABILITIES

Complete vertical transport, delivered by engineers.

Nine service lines, one accountable team. Whether you need proactive maintenance across a national portfolio or a single emergency call out tonight — we are built for both.

01 / 09

Remote Monitoring

Our flagship. Cloud-connected fault detection watching every lift 24/7, with instant technician alerts and predictive maintenance intelligence.

Live telemetryAuto-dispatchPredictive analyticsUptime reporting
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02 / 09

Lift Maintenance

Preventative maintenance schedules tuned to your building's usage patterns and asset age — not generic calendar servicing.

Data-driven cyclesCompliance loggingWear-part planningDetailed reports
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03 / 09

Lift Modernisation

Bring ageing lifts up to modern standards — control systems, drives, cabin interiors, safety systems and energy efficiency.

Controller upgradesDrive replacementCabin refurbishmentAccess & DDA
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04 / 09

Breakdown Repairs

Rapid on-site diagnosis and repair, with technicians pre-briefed by monitoring data whenever the asset is connected.

Same-day responseOEM & non-OEM partsRoot-cause reportingWarranty on repairs
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05 / 09

Emergency Call Outs

24/7 emergency response for entrapments and critical faults, prioritised by severity and building profile.

24/7 hotlineEntrapment priorityLive ETAIncident debrief
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06 / 09

Preventative Maintenance

Proactive service programs that reduce operational disruption and extend the working life of your assets.

Scheduled inspectionsComponent trackingLifecycle planningBudget forecasting
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07 / 09

Escalator Maintenance

Compliance-driven escalator servicing built for shopping centres, transport hubs and other high-traffic environments.

Safety complianceStep-band checksHandrail servicingTraffic-informed scheduling
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08 / 09

Platform Lift Maintenance

Accessibility lift servicing for aged care, hospitals and public buildings — where reliability is a duty of care.

DDA complianceBackup systemsReliability auditsPriority response
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09 / 09

Lift Performance Audits

Independent audits of ride quality, uptime, safety and maintenance history — with data-backed recommendations for owners.

Independent assessmentBenchmark reportingCapital planningVendor-neutral advice
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CURRENT OFFERS

Two ways to switch to Horizon.

Introductory pricing and current offers are subject to availability and Horizon terms.

REMOTE MONITORING

Monitoring trial

Talk to us about connecting your fleet to Horizon Remote Monitoring and see how continuous visibility can change your maintenance strategy.

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SERVICING PLANS

Fixed-price maintenance

Ask about a tailored maintenance program for your lift, including scheduled inspections, component checks and digital reporting.

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NEED A SERVICE?

Talk to Horizon.

Contact Joshua to discuss maintenance, repairs, modernisation, monitoring or your building portfolio.

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